Privacy Policy

Last updated: 22 October 2026

This privacy policy explains how DampAmok collects and uses personal data when you visit damp-amok.eu or buy from us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Danish data protection law.

1. Data controller

DampAmok, Denmark, is the data controller for the processing described here. Contact: [email protected].

2. What data we collect

• Identity and contact data: name, email address, phone number
• Delivery and billing address
• Order data: products purchased, order value, order history
• Payment status (we do not store full card details; payments are handled by our payment provider)
• Messages you send us via the contact form or email
• Technical data: IP address, browser type and device information, and cookie data where you have consented

3. Purposes and legal basis

• Processing and delivering your order, customer service and handling returns and complaints: performance of a contract (GDPR Art. 6(1)(b))
• Bookkeeping and accounting: legal obligation (GDPR Art. 6(1)(c)), including the Danish Bookkeeping Act
• Fraud prevention, website security and improving our shop: our legitimate interests (GDPR Art. 6(1)(f))
• Newsletters, stock notifications and non-essential cookies: your consent (GDPR Art. 6(1)(a)), which you can withdraw at any time

4. Recipients

We only share personal data where necessary for the purposes above, with:

• Carriers and shipping partners, to deliver your order
• Payment providers, to process payment
• Our hosting and infrastructure providers (website hosting in the EU and content delivery/security services)
• Email and IT service providers acting as our data processors
• Public authorities where required by law

Our processors only process data on our instructions under a data processing agreement.

5. Transfers outside the EU/EEA

Some service providers may process data outside the EU/EEA. In that case we ensure an adequate level of protection, for example through the EU-U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

6. How long we keep data

• Order and accounting data: 5 years from the end of the financial year, as required by Danish bookkeeping rules
• Customer service correspondence: up to 2 years after the case is closed, or longer if needed for a complaint
• Newsletter and stock notification data: until you unsubscribe
• Cookie data: as described in the cookie banner and cookie policy

7. Cookies

We use strictly necessary cookies to run the shop, for example the cart and checkout. Statistics and marketing cookies are only set if you consent via our cookie banner. You can change or withdraw your consent at any time using the cookie settings link on the website. Read more in our cookie policy.

8. Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected
• Have your data erased
• Restrict processing
• Data portability
• Object to processing based on our legitimate interests
• Withdraw your consent at any time, without affecting processing carried out before withdrawal

To exercise your rights, contact [email protected]. We respond within one month.

9. Complaints

You can lodge a complaint with the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, Denmark, datatilsynet.dk, or with the data protection authority in your country of residence.

10. Changes

We may update this policy. The current version is always available on this page.